Manufacturer Warranty

At BSD, we are committed to providing high-quality aluminium glazing products backed by robust manufacturer warranties. Below are the warranty details for our key product lines:

BSD Aluminium Bifold Doors

  • Aluminium Profile: 10 Years

  • Painted Finish (Adhesion): 10 Years

  • Locking Mechanisms, Handles & Hardware: 5 Years

  • Glass Units: 10 Years

  • Glass with Integrated Blinds (if applicable): 5 Years

BSD Slimline Aluminium Sliding Doors

  • Aluminium Frame: 10 Years

  • Hardware (Moving Parts): 5 Years

  • Hardware (Satin Finish): 1 Year

  • Glass Units: 5 Years

  • Face Fixed Astragal Bar (if applicable): 1 Year

BSD Slimline Aluminium Roof Lanterns

  • Double Glazing Units: 10 Years

  • PVCu Sections: 10 Years

  • Aluminium Sections: 10 Years

  • Polycarbonate Units: 10 Years

BSD Framed & Frameless Flat Rooflights

  • All Components: 10 Years

Warranty Terms & Conditions

Coverage

Our warranties cover defects in materials, workmanship, and manufacturing faults under normal use and conditions. The warranty period commences from the date of delivery.

Exclusions

The warranty does not cover:

  • Damage resulting from incorrect installation, misuse, neglect, or accidental damage.

  • Alterations, repairs, or modifications not authorised by BSD.

  • Normal wear and tear or minor cosmetic blemishes not affecting performance.

  • Use of the products in ways not intended under the original specification.

  • Failure to maintain the product according to our care guidelines.

Claims Process

To make a warranty claim:

  1. Notification: Report any defects within the warranty period.

  2. Inspection: Allow BSD to inspect the product to assess the claim.

  3. Return: If required, return the product at your expense for evaluation.

Upon validation of a claim, BSD may, at its discretion:

  • Repair the defective product.

  • Replace the defective product.

  • Offer a refund for the defective product.

Limitations

  • BSD's liability is limited to the repair, replacement, or refund of the defective product.

  • BSD is not responsible for indirect or consequential losses, including but not limited to reinstallation costs or loss of profits.

  • The warranty is non-transferable and applies only to the original purchaser.

For further details or to initiate a warranty claim, please contact our customer service team.